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Automate Create Ticket & Add Order

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@sukasem wrote:

I try to automate create ticket and add orders to ticket but it is not working. I just show blank New Ticket Screen nothing was added.

I have following actions in Rule:
1. Create Ticket Action
2. Display Ticket (TicketID 0)
3. Add Order Action

It look like just Create Ticket Action is not enough for ticket to be ready to add order. I'm missing something. I did tried Display Ticket still nothing.

If I do this:
1. Create Ticket Action
2. Show Message
3. Add Order Action

It will show Message before showing Ticket screen and of course Add Order action alone working if it was fired within Ticket screen.

Any ideas how to automate that?

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