Change Menus on ticket

@amateur_mx wrote:

I am trying to change menus on the ticket. And actually it partially works, but i do not know why some times work, and some times does not.
The thing is that there are 4 restaurants in the same area, and some times they want to sell products form the others.
Restaurants Names: Bokenka, BuenBife, PerroFu & Choperia

Here is what i did.
I create 4 Menus, 4 Departments and 4 Ticket Types. all named: Bokenka, BuenBife, PerroFu & Choperia
I create a Entity Named Menus with the four menus on it. (Bokenka, BuenBife, PerroFu & Choperia)
Then i create a Entity Screen and i show it on the tickets.
I assign departments to waiters and works ok.
All the restaurants works ok now, the problem is only to get the menus from the other.

I create an Action to Change Department,

Then i create a Rule named Cambio Menus (change menus)

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I used the Reload Ticket with "Display Ticket" Action to refresh the department (I think here is the mistake, but i do not know how to refresh the ticket screen when i change the department)

And that did the work, but the problem is that some times it change the department ("Menus") and some times not.

I Create a TicketTag to know the original department, to switch back when close the ticket. (This works ok)

Please Help.

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