How to format the Display Format?

@strashy wrote:

I have an Entity Types named Customers, whenever I select a customer in a new ticket I want the ticket show Customer's Name and Birthdate. So I put this into Entity Types' Display Format

[CustomerName] [CustomerBD]

But the problem is the ticket show full date format which looks like this:

Peter 3/22/1987 12:00:00 AM ($$$Account's Balance$$$)

Is there a way to format the Display Format so the Date only show dd/MM?

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