@GreatShakesBar wrote:
I created an action
And a rule
But it don't work.
What I'm trying to do is remove the Staff entity from the tickets when a table is selected and the ticket has been closed (not complete).
The reason for this is because, I am using a switch user function, and yesterday a client had a lady that had opened 2 tabs on her table due to the fact the table was added after the products. When the owner went to merge the tickets it wouldn't allow him to because 2 different employee entities had opened the two tickets.
If I could remove the entities when a table has been selected and the ticket has been closed then this would solve this problem
What am I doing wrong please?
Matt
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