@diego.hoondert wrote:
Hey everyone,
Here's a little story and question:
I have used Samba for one of our venues for a little while now (V3). It's been a learning experience for me, but I feel like I got the system all figured out now. Once you get to know Samba, everything's possible, you just have to find a way to fit it in. The possibilities are practically endless. For our other venue I got the boss persuaded into buying new hardware, so we're all ready for V5 now.
Here's our current situation. We have a combination of large events, as well as our own restaurant and outside terrace with ~150 tables combined. For the restaurant, all tables have their own entity and tabs, just the thing Samba is perfect for. Using a custom entity screen, I've built a clear map of all tables, so every table is one click away. This all works like a dream
On large events we house approx. 500 people, and serve drinks etc. from the bar. All of which have to be entered into the system. However, I would like to know if it's possible to switch between a bar (takeaway) POS, and a restaurant (dine-in) POS. I have seen topics with dine-in and takeaway prompts, but when there's a load of people waiting for drinks, these prompts on every order take too much time.
I previously solved this issue by using two entity screens, one with the table map, and the other with 1 entity button, to create a new ticket. My boss however found that pressing the entity button for every new order after a new ticket has been paid seems unnecessary. I've also looked into topics explaining opening a new ticket after the last one has been paid. This would be the ideal solution, but it has one shortage: the system is either with entity-screen, or only bar tickets. There's no way to toggle between the two quickly that I know of.
It'd be amazing if we can toggle between the normal entity-driven sambapos,and the sambapos which opens a new ticket everytime after payment.
I was wondering if something like this is possible by switching departments using a toggle in the bottom bar next to the keyboard button, but I'd love to get the community's opinion on this.
Sincerely,
Diego Hoondert
Proud SambaPOS user
Posts: 5
Participants: 2