Hey!
my team keep forgetting to ask our restaurant customers if they are also our hotel guests so they can keep on their tab and so many times at closing time we don’t know which table to assign to which bungalow… ![:confused: :confused:]()
so i want to force my team to choose customer entity when they creating new ticket,
so i create:
New Auto Command :Select Bungalow
New rule:
When entity change > Ask generic question
question: Bungalow customer?
Buttons: Yes=Select Bungalow,No
Auto commend: elect Bungalow
New Action: Select Bungalow When Table open
Action type: Change Ticket Entity
Entity type :Customers
Entity Screen: Bungalows
New Rule: Select Bungalow When Table open
Event:ACE
custom contains:
ACE name:Select Bungalow
Command Value : Yes
Action:Select Bungalow When Table open
so now when i open table i get the ask question pop up
but when i click yes nothing happening,
What do i miss?
how do i force the select bungalow command?
Thank you
Ben
Ask question Rule
Select bungalow command
Change entity action
2 Rule to force select bungalow action
open table screen