I'm looking to setup a refund system where the customer returns an item and I issue a credit note for the balance of the original ticket. I setup @QMcKay refund tutorial but I would also like to refund to customer account or issue a credit note something like the gift certificate maybe? The workflow I was thinking
Customer returns item/items
I pull up the ticket of original sale and reopen ticket
Select items to be refunded
Click settle
Tender by Credit Note
The returned balance is then printed on a credit note for them to use in the future. (Like Gift Certificate)
Is it possible to have a ticket type that would be negative? e.g I was thinking maybe create a ticket type called returns then create an action to switch ticket type. Once the ticket type is set to returns anything selected will be negative? Settle ticket and select Customer Account. The returned items balance is then added to the customer account.
Hope Im making sense if not I can try upload some screenshots. Does anyone else issue credit notes?
I am set up so no tax is added by default. occasionally i'll need to add sales tax to an (random) item or two (seniors don't pay tax, but occasionally someone under 60 will come in and we need to add tax to there item/bill
Anyone who tried Sambapos v5, is it stable enough to run commercially at the current version? Saw couple error postings, and this is normal. But just want to make sure that everything is stable before use it commercially.
Hi All, I've followed the tutorial below and I can't seem to get it working. If I replace the expression with [=2+5] I get 7 as expected, but this [=FD(ADM('{TICKET DATE}',-216),'dd/MM/yyyy')] doesn't work at all. Any ideas why? My initial thought was that V5 doesn't support expressions, but that doesn't sound very likely.
I'm currently just trying to do it on an automation command button within the till system. When that works, I'll set it up for all age restricted items in the system.
I am using the time clock implementation by @kendash
Any time clock reports (either detailed or individual employee) when save or print, they are blank except for the header. Viewing the report in SambaPOS is fine. See below example of report saved to XPS format:
I have checked, all other reports (built in and custom reports I created) work fine, for save and print). Only those associated with time clock are blank.
still searching for the best way to show the waiter that a product is out of stock. I have a product tag 'available'... that works. when waiter pushes the product button, he can't order. But in addition to that, I am searching for a simple visual notification that a product is no longer available. At this moment, i have to change the color of the button; Is there a simple solution?
Greetings !!!. I have Sambapos 4 with many options and changes made. How I can Upgrade to Samba POS 5 Samba and stay with everything that has been done? Thanks!!!!
Can you please update the custom report tags for the new version v5 as i can see there are some new stuff in there ... Thank you very much, can wait to release the stable version... i can wait to buy it ! IT deserve its money.
I am sorry I had to start a new topic, for some reason it wouldn't let me simply reply.
I thought I understood but there seems to be something missing. I have successfully installed SambaPOS on about 6 systems, but I am still having connection issues on all systems. A Network Error 26 or something. I do recall seeing something about the difference between Windows Home vs Windows Pro, but thought that was in relation to the RDP.
I have followed the guide to turn off firewall, and the whole list of things, but I cant get any two systems to work running the other systems database as a terminal. The only thing I have done differently is when installing the OS's I didn't name the computers "SERVER" AND "TERMINAL1", I used a different system of naming more like "BLUSERV" and "REPSERV" "TESTPOS" and such.
So it left me wondering, does SambaPOS when running multiple terminals need to be run in Windows PRO, or is there something else I am likely overlooking?
Remove "red colour" change due box shown on payment screen if selection is by credit card or other payment method beside cash transaction. I do not want any change due to be shown on payment screen for all other payment methods other than cash. Is this possible? please help
Is there a way to add 'Person Count" under "Order Count" on the report? I'm using Ticket Tags now, but its a bit 'clunky' to input that and then have to add the ticket tags later...
